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Frequently asked questions

Do you offer refunds on services, subscriptions, challenges or coaching "paks"?

I.R.I.S.E. Transformation & Coaching Firm does not offer refunds due to the type of services. When purchasing subscriptions plans, registering for challenges or events will not be refunded. Please read scription plan details before subcribing to ensure you are aware of the committment you are making to your self. All coaching paks are non-refundable, however due to the nature of the service in some situation we will work with you to modify services and times to meet your needs as well as offer a site credit minus fees.

How do I complete a return for my purchase or cancel my services ordered?

You may cancel services based on the listed cancellation policy of the plan or service. For returns of merchandise, Please contact us at i.r.i.s.e615@gmail.com to submitt your return request via your membership profile.

What payment methods can I use?

We accept Visa, Mastercard, American Express, Discover & Debit cards, Pay Pal, and Zelle for coaching services, subcription plans, wellness challenges and coacjing paks. We also offer third party payment options. Purchase today and pay later select from our third party Buy now pay later options Afterpay, Sezzle, and Affirm and more at the check out.

What should I expect from my Coaching services?

You should expect to create and participate in your treament. You can expect intensive 1:1, group coaching and subcription services as listed on the services page. You can expect hard work, required committment, accountability and support. You will be asked to purchase use and apply the Isagenix products into your new healthy lifestyle. You will be expected to attend all scheduled appointment and required to pay a missed appointment fee of $25.