I.R.I.S.E (I REALIZE I’M STRONG ENOUGH) Transformation and Resurrection Coaching Firm, Service Terms
The terms and conditions below apply to all coaching provided by I.R.I.S.E (I REALIZE I’M STRONG ENOUGH) Transformation and Resurrection Coaching Firm, LCC (“the
Coach”) to any individual or organization ("the Client") and constitute the contract for the service to be provided by the Coach for the Client. The term 'coaching' covers career coaching, weight-loss coaching, leadership training and coaching, life coaching, personal coaching, and youth coaching for Clients and where applicable includes mentoring or supervision services provided by the Coach or others.
In return for the fees payable by the Client (or by a third party on their behalf), the Coach agrees to provide the service as described below and in accordance with the terms and conditions set out below. The Client agrees to pay all fees for the services on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the Client).
The date that the first paid coaching session takes place shall be deemed the start date for the service. Participation by any individual in the first paid coaching session constitutes acceptance of these terms and conditions.
Terms and Conditions
Format of Sessions: Face to Face via (online portal), Telephone coaching sessions or another format only as agreed, and safety/confidentiality is maintained.
Unless otherwise agreed, the Client is responsible for calling the Coach at agreed time.
The Coach is responsible for ensuring that she is available for consultation and or appt at the agreed time in the agreed format.
Face to Face via Video conference is the preferred form of contact for all coaching sessions.
Length of Each Session: As agreed between the Coach and the Client and the pre-paid Transformation Pak Session time length is on based on the paid coaching plan and contract.
Initial Number of Sessions to be provided: Sessions per week/month are based on the clients pre- paid She”s Not Dead Transformation Pak.
All new clients will have two initial Mapping Module sessions covered in the pre-paid cost of the Transformation Pak prior to select coaching sessions day and time.
Per Session Fee. In accordance with the Coach's current per session fee as services offered per the She’s Not Dead Transformation & Resurrection Coaching Program fee for sessions, or any other such fee as shall be agreed upon per contract prior to the start of services. Additional services needed or requested must be prepaid and the client’s current contract will be adjusted:
All services and Transformation Coaching Paks are prepaid services.
Number of sessions for which payment is required in advance: To be agreed before coaching sessions commence via Client and Coach agreement.
The Coach may agree to provide additional coaching sessions after completion of the initial agreed session(s). These terms and conditions will apply to any additional sessions so provided and the Per Session Fee will remain the same as originally agreed except where the Coach notifies the Client in writing by letter or e-mail of a change to the Fee or to any other term or condition in accordance with the section in these terms and conditions headed “Variation of Terms and Conditions”.
Dates and Times of Sessions
The date and time of the first session and any subsequent session will be agreed between the Coach and the Client by phone or email and confirmed by the Coach by email. Sessions can only be rescheduled in accordance with the section in these terms and conditions headed “Rescheduling Sessions.”
Fees can be paid online by debit or credit card or by bank transfer using the link provided on the invoice or other payments portals provided i.e (Zelle, Paypal, Afterpay, Sezzle, or Affirm). Receipts will be sent by e-mail unless otherwise requested.
Fees for coaching services are paid in advance unless otherwise agreed. Where payment has not been received by the Coach in advance of first scheduled mapping session the Coach is not obliged to provide the session.
I.R.I.S.E (I REALIZE I’M STRONG ENOUGH) Transformation and Resurrection Coaching Firm, LCC (“the Coach”) She’s Not Dead Transformation & Resurrection Coaching Program has a no refund policy as a way of honoring the client’s commitment to personal development, informed decision-making, and accountability.
The Coach may assign the Client tasks or exercises to complete between coaching sessions. There is no obligation on the Client to complete these items of ‘growth work’, but not doing so may slow the Client's progress in gaining improved quality of life or achieving desired weight-loss, well and or personal outcomes.
Where possible, Clients are requested to submit any information requested by The Coach relating to assignments at least 24 hours before the coaching session. This will allow both the Client and Coach prepare for the session. The Coach may provide feedback on completed assignments.
The Client may contact The Coach by phone, mobile app or e-mail between sessions to seek clarification regarding anything arising from a coaching session or for administrative purposes (e.g. how a Client reschedules a coaching session or make a payment). Additional coaching can also be provided between sessions. There may be an additional charge for this. The Coach will always advise a Client in advance if the nature of a Client's contact is likely to incur an additional charge and no such charges will be imposed without the Client's agreement.
If a Client needs to reschedule a coaching session, they should provide at least 24 hours’ notice. No refunds will be given to Clients for unused coaching sessions. In exceptional circumstances the Coach may need to reschedule a coaching session. In those instances, she will also give the Client 24 hours’ notice where practical.
Sessions paid in advance, all coaching session(s) that they have paid for within the agreed amount of time (3,6 or 12 months) or their payment for services is forfeited.
Personal information or business information supplied by Clients in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the Client's prior permission, saved where required by law or where action might be necessary to prevent harm to the Client or someone else.
In exceptional circumstances, such as inappropriate behavior by the Client, actual or potential conflict of interest, or other reasons, the Coach can decide to terminate the service to the Client early or refuse or be unable to provide further coaching sessions to the Client. In such a circumstance the Client will be given reasonable notice of termination by the Coach where practicable and other services will be negotiated. No Cash refunds will be given. Client will be compensated for payment with gift card or modified services.
The Coach will seek to enable the Client to improve his/her self-esteem, relationship with food, weight – loss, wellness, quality of life, and to achieve the desired outcome(s). Remarkable results can be achieved where Clients follow a clear plan in a committed way. However, the Client has sole responsibility for taking important decisions in their life or business. The Coach has no liability for any loss incurred by any Client, whether financial or otherwise, following commencement of coaching sessions, or for any perceived failure by the Client, whether justified or otherwise, to achieve a material improvement in quality of esteem, life, business or to achieve their desired outcomes or goals.
Variation of Terms and Conditions
Where an Initial Number of Sessions is agreed, any changes to these terms and conditions intended to take effect prior to the conclusion of those Initial Number of Sessions will only have effect if agreed by both the Coach and the Client and confirmed by the Coach in writing by email. In other cases, the Coach may change any of these terms or conditions including the Per Session Fee by giving the Client two weeks' notice in writing by e-mail of the change(s). If following receipt of such notification of change, the Client no longer wishes to proceed with further coaching sessions, s/he may withdraw from the service immediately by giving notice in writing by email. The Coach will determine if the Client is entitled to a refund and if so, how much. Such notice will be effective on receipt by the Coach.
This contract is governed by the law of Arizona whose courts have exclusive jurisdiction in relation to any dispute, disagreement, proceedings or legal claim of any nature relating to the service provided in the contract.
Feedback about the service is welcomed and can be given during a coaching session or by writing to I.R.I.S.E (I REALIZE I’M STRONG ENOUGH) Transformation and Resurrection Coaching Firm, LCC email .